Please read this before purchasing anything on this site!
We ship door to door with Fastway Couriers on Monday and Tuesday. You must get your order in by 6pm Sunday evening to be shipped out on Monday and by 4pm on Monday to be shipped on Tuesday.
Delivery time will vary between 1-2 days. sometimes a package will take longer than 2 days if going to a rural area or if the courier has any issues but we will pack fish to account for this.
Qantas Freight/Virgin Freight are also an option and a necessity when shipping rays and large fish. If you would like this shipping method to be used or are purchasing rays please contact us before placing your order.
Returns & Refunds
At this point we do not offer refunds on any livestock sent via Fastway. Very rarely they will lose a package. We can offer partial refunds or a reship on livestock sent via air freight. Contact us for further information.
Due to the difficulty involved in transporting live fish we do not offer returns. Choose wisely.